E-mail contact is available 24 hours a day, 7 days a week.
Phone contact is available during weekdays from 9am-5pm EST.
Please leave a message and we'll get back to you within a very short period of time.
When contacting us with technical support questions, please provide the following:
E-mail address
This information will allow us to facilitate your technical support questions.
E-MAIL
SALES: sales@time-space.net
INFORMATION: info@time-space.net
TECH SUPPORT: support@time-space.net
DOMAIN NAME REGISTRATION
For .com, .net, and .org domains.
Use our 'look-up' page to check domain name availability
To register your (or your client's) domain contact InterNIC at
InterNIC Registration Services
Note: If registering for clients; when the process asks for your email, this means yours,
NOT your customers, because this e-mail is where the form sends confirmation
for forwarding to the hostmaster@internic.net
For .ca domains
To register Canadian domains go to:
http://www.cdnnet.ca/reg-services/index.html
follow instructions and fill out application.
You can check .ca domains at:
http://www.cdnnet.ca/search/index.html
OUR DOMAIN SERVERS
NAME SERVER 0
NS0.AITCOM.NET
208.234.1.34
NAME SERVER 1
NS1.AITCOM.NET
209.27.134.1
NAME SERVER 2
NS2.AITCOM.NET
208.234.1.36
ACCOUNT SET UP
When you sign-up for a time-space server, we.
- create a directory for your domain
- set-up your username and password
- set-up full FTP access to your directory
- configure your e-mail account(s)
- create a directory and graphical interface for your log files
- send your username and password
FTP ACCESS
You have full FTP access to your web site.
We do not, however, for security reasons give Telnet access. You can configure
your CGI scripts and permissions using FTP.
CGI-BIN DIRECTORY
You have a full CGI-BIN directory access
to write and place PERL scripts in your CGI-BIN directory
If you're looking for PERL scripts try http://www.cgi-resources.com
SECURE SOCKET LAYER (SSL)
We offer Secure Socket Layer to our customers.
We will install all the documents into secure location on our servers.
Please e-mail the documents and images you want placed in the secure location.
Make sure you specify https and not http for your documents or they will not work.
SEARCH ENGINE SUBMISSIONS
We can submit your web site to the search engines on your behalf or,
if you wish to do it yourself, check the Usefull Resources below.
It's possible to control what the Internet robots and crawlers
display when someone is looking for your site. Most of these
look for META TAGS in the headers of your web pages.
SERVER LOGS
Your Domain comes cofigured with its own server logs and graphical interface.
To view your site statistics go to
http://www.yourdomain.com/wwwstats/
USEFULL RESOURCES
This section of self help is intended to provide you with
links and tips that may make your business endeavors a little easier.
Net Mechanic
- Check your site for broken links to pages and images.
Performs foreground or background check-up and e-mails
you the resultant page url.
Web Site Garage
- Run 7 free diagnostics on your home page, Register your site with
16 search engines and directories, etc.
Add Me
- Add your site to up to 34 search engines and directories - for free.
The Universal Currency Converter™
- if you deal in various currencies, you may find this link valuable.
Converts currencies to and from US, Canada, Britain, Japan, etc.
